CrochetAI Terms of Service

Effective Date: April 6, 2026
Last Updated: April 7, 2026

Welcome to CrochetAI, a mobile application and related services operated by Crocheh Solutions Inc. ("Crocheh," "CrochetAI," "we," "us," or "our"). These Terms of Service ("Terms") govern your access to and use of the CrochetAI mobile application, website, content, and related services (collectively, the "Service").

By creating an account, downloading, accessing, or using the Service, you agree to be bound by these Terms, our Privacy Policy, and, where applicable, our End User License Agreement ("EULA"). If you do not agree to these Terms, do not use the Service.

These Terms apply to users in the United States and Canada.

1. Eligibility and Acceptance

You may use the Service only if you can form a binding contract under applicable law.

You must be at least 13 years old to use the Service in the United States. If you are under the age of majority where you live, you may use the Service only with the permission and supervision of a parent or legal guardian who agrees to be bound by these Terms.

If you reside in a jurisdiction that requires parental or guardian consent for users above age 13, including certain Canadian jurisdictions, you may use the Service only in compliance with those rules.

If you use the Service on behalf of a company or organization, you represent and warrant that you have authority to bind that entity to these Terms.

2. The Service

CrochetAI provides crochet pattern generation and related features using a combination of software logic, deterministic pattern-generation systems, and third-party AI inference tools. Features may include pattern generation, pattern storage, refinements, history, checklist mode, image generation, exports, support tools, and other features we make available from time to time.

We may add, remove, suspend, or modify features, functionality, usage limits, refinements, entitlements, advertisements, supported languages, or supported platforms at any time, including for security, legal, operational, or business reasons.

3. Accounts

3.1 Registration

To use certain features, you must create an account using a supported authentication method, such as Sign in with Apple, Sign in with Google, email magic link, or another method we approve. We do not currently require a password for the Service.

3.2 Account Responsibility

You are responsible for maintaining the security of your account, device, authentication credentials, and session access. You must promptly notify us if you believe your account has been accessed or used without authorization.

3.3 Accurate Information

You agree to provide accurate, current, and complete information and to keep it updated.

3.4 Account Deletion

You may request deletion of your account through the Service. Deletion is generally irreversible. We will delete or de-identify your personal information within a reasonable period, subject to records we are required or permitted to retain for legal, regulatory, tax, accounting, security, fraud-prevention, billing, chargeback, dispute-resolution, audit, or enforcement purposes, as further described in our Privacy Policy.

4. License to Use the Service

Subject to your compliance with these Terms and the EULA, we grant you a limited, non-exclusive, non-transferable, non-sublicensable, revocable license to access and use the Service for your personal, lawful use.

This license does not give you any ownership rights in the Service or in our software, deterministic engine, systems, trademarks, branding, documentation, or other intellectual property.

5. Subscription Plans, Billing, and Auto-Renewal

We may offer free and paid subscription plans, including Free, Pro, and Unlimited tiers, with different features, quotas, refinements, advertisements, rate limits, and access levels.

Current plan details, pricing, billing periods, renewal terms, included features, and any applicable limitations are shown in the App and applicable store listing at the time of purchase. Because plan entitlements are configurable and may change over time, the App and store listing control current plan specifics unless otherwise required by law.

If you purchase a subscription through the Apple App Store or Google Play Store:

• billing is handled by the applicable store;
• subscriptions automatically renew unless canceled before renewal in accordance with store rules;
• you can manage and cancel subscriptions through your Apple or Google account settings; and
• refunds, where available, are handled according to the applicable store’s policies unless otherwise required by law.

Where required by law, we will present automatic-renewal terms clearly before purchase and provide any required post-purchase confirmations.

6. Advertisements

If you use a free or ad-supported tier, the Service may display advertisements, sponsored placements, or rewarded ad experiences. Ad delivery and personalization may depend on your device settings, permissions, subscription level, and applicable law.

If you decline tracking permissions or opt out of certain advertising uses where available, you may still receive non-personalized ads unless you are on an ad-free tier.

7. Your Inputs and Content

7.1 Your Inputs

You may submit prompts, text, feedback, support messages, preferences, and other materials through the Service (collectively, "Inputs"). You retain any rights you have in your Inputs.

You represent and warrant that:

• you own or have the necessary rights to submit your Inputs;
• your Inputs do not violate any law, regulation, contract, confidentiality obligation, or third-party right, including intellectual property, privacy, publicity, or moral rights; and
• your Inputs do not contain malicious code or unlawful, harmful, or abusive material.

7.2 License to Us

You grant us a worldwide, non-exclusive, royalty-free license to host, store, reproduce, process, adapt, transmit, display, export, and otherwise use your Inputs and related records solely as needed to operate, maintain, secure, debug, improve, provide support for, and enforce the Service and these Terms, and as otherwise described in our Privacy Policy.

8. Outputs and Pattern Ownership

8.1 Outputs

The Service may generate crochet patterns, instructions, images, layouts, metadata, refinement history, and other results (collectively, "Outputs"). Outputs may be generated using deterministic systems, third-party AI inference tools, or a combination of both.

8.2 Ownership of Outputs

As between you and us, and subject to applicable law and third-party rights, we assign to you any rights we may have in the Outputs generated for you from your Inputs.

8.3 Our Rights Reserved

We retain all rights in and to the Service, including our software, deterministic engine, systems, interface, branding, trademarks, logos, documentation, and all related intellectual property.

8.4 No Guarantee of Exclusivity or Protectability

Because Outputs may be generated from automated processes and similar prompts may produce similar results for multiple users, we do not guarantee that any Output will be unique, exclusively available, protectable by copyright, or free of third-party claims.

8.5 Your Responsibility

You are solely responsible for reviewing, testing, validating, and determining whether any Output is suitable for your intended use, including for safety, fit, sizing, materials, instructions, publication, resale, or legal compliance.

9. AI and Informational Use Disclaimer

The Service uses automated systems, including third-party AI inference tools, to help interpret user prompts into structured parameters that are then used by our deterministic engine to generate patterns and related outputs. These systems may produce inaccurate, incomplete, inconsistent, or unsuitable results.

Outputs are provided for informational and creative assistance only. You must independently review and verify any pattern, image, instruction, sizing, stitch count, material recommendation, safety assumption, or other Output before relying on it.

We do not guarantee that Outputs will be error-free, complete, non-infringing, merchantable, fit for a particular purpose, safe for children, suitable for resale, or compliant with any industry or legal standard.

10. Acceptable Use

You agree not to:

• use the Service in violation of any applicable law;
• use the Service to infringe or misappropriate any intellectual property or other right;
• upload or submit unlawful, defamatory, harassing, hateful, fraudulent, or abusive material;
• attempt to reverse engineer, decompile, disassemble, copy, scrape, extract, or otherwise derive source code or underlying components of the Service, except where such restriction is prohibited by law;
• interfere with or disrupt the integrity, security, or performance of the Service;
• bypass rate limits, quotas, paywalls, security controls, or access restrictions;
• use bots or automated means to access the Service without our prior written permission;
• use the Service to develop or benchmark a competing product or model without our prior written permission; or
• submit confidential or sensitive personal information that you do not have the right to disclose.

11. Copyright and IP Complaints

If you believe content available through the Service infringes your copyright or other intellectual property rights, you may contact us at info@crocheh.com with sufficient detail for us to investigate, including your contact information, identification of the allegedly infringing material, the rights claimed, and the basis for your complaint.

We may investigate complaints and may remove, disable access to, or restrict content or accounts in response to complaints, legal requests, or suspected violations.

12. Feedback

If you provide feedback, ideas, or suggestions about the Service, you grant us a worldwide, perpetual, irrevocable, royalty-free, sublicensable license to use, modify, and incorporate that feedback without restriction or compensation to you.

13. Third-Party Services

The Service may rely on third-party services, platforms, and providers, including app stores, authentication providers, hosting providers, analytics providers, advertising partners, translation/localization tools, and AI providers. Their products and services may be governed by separate terms and privacy policies.

We are not responsible for third-party services to the extent permitted by law, but nothing in these Terms limits any non-waivable rights you may have under applicable consumer protection law.

14. Suspension and Termination

We may suspend or terminate your access to all or part of the Service if:

• you violate these Terms;
• we reasonably suspect fraud, abuse, or unlawful activity;
• required by law, regulation, court order, or platform rules; or
• necessary to protect the Service, users, or third parties.

You may stop using the Service at any time and may delete your account as described above.

Upon termination, your right to use the Service ends immediately, but provisions that by their nature should survive will survive, including provisions relating to ownership, licenses, disclaimers, liability limits, indemnity, disputes, and general terms.

15. Indemnity

To the maximum extent permitted by law, you agree to defend, indemnify, and hold harmless Crocheh Solutions Inc. and its directors, officers, employees, contractors, affiliates, and agents from and against any claims, liabilities, damages, judgments, losses, costs, and expenses, including reasonable legal fees, arising out of or related to:

• your Inputs;
• your Outputs or your use, sale, publication, or distribution of Outputs;
• your misuse of the Service;
• your violation of these Terms; or
• your violation of any law or third-party right.

16. Disclaimers

TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE," WITHOUT WARRANTIES OR CONDITIONS OF ANY KIND, WHETHER EXPRESS, IMPLIED, STATUTORY, OR COLLATERAL, INCLUDING ANY IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, QUIET ENJOYMENT, ACCURACY, OR NON-INFRINGEMENT.

WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, SECURE, AVAILABLE, OR ERROR-FREE, OR THAT DEFECTS WILL BE CORRECTED.

17. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, CROCHEH SOLUTIONS INC. AND ITS AFFILIATES, OFFICERS, DIRECTORS, EMPLOYEES, CONTRACTORS, AND AGENTS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, REVENUE, BUSINESS, DATA, GOODWILL, OR USE, ARISING OUT OF OR RELATED TO THE SERVICE OR THESE TERMS, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, OUR TOTAL AGGREGATE LIABILITY FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THE SERVICE OR THESE TERMS WILL NOT EXCEED THE GREATER OF:

• the amount you paid to us for the Service in the 12 months before the event giving rise to the claim; or
• USD $100 or the equivalent amount in CAD.

NOTHING IN THESE TERMS LIMITS OR EXCLUDES LIABILITY OR RIGHTS THAT CANNOT LAWFULLY BE LIMITED OR EXCLUDED UNDER APPLICABLE LAW.

18. Dispute Resolution and Governing Law

18.1 United States Users

If you reside in the United States, these Terms are governed by the laws of the State of Delaware, excluding its conflict of laws rules.

Any dispute arising out of or relating to these Terms or the Service will be resolved by binding arbitration administered by the American Arbitration Association under its applicable consumer rules, except that either party may bring an individual claim in small claims court if eligible. Arbitration may be conducted remotely, by written submission, or in a location reasonably convenient to you, as permitted by the applicable rules.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, YOU AND WE AGREE THAT EACH MAY BRING CLAIMS ONLY IN AN INDIVIDUAL CAPACITY AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS, COLLECTIVE, OR REPRESENTATIVE ACTION.

18.2 Canadian Users

If you reside in Canada, these Terms are governed by the laws of the Province of Ontario and the federal laws of Canada applicable there, unless the mandatory law of your province or territory of residence requires otherwise.

Any dispute arising out of or relating to these Terms or the Service may be brought in the courts of Ontario, unless applicable consumer law gives you the right to proceed elsewhere.

18.3 Consumer Law Carve-Out

Nothing in these Terms limits any non-waivable consumer rights or remedies you may have under applicable law, including privacy, consumer-protection, language, or similar legislation.

19. Changes to the Service or Terms

We may modify the Service and these Terms from time to time. If we make a material change, we will provide notice by appropriate means, such as through the App or by email, and update the Last Updated date.

Unless a shorter period is required for legal, security, fraud-prevention, or platform-compliance reasons, material changes will become effective no earlier than 30 days after notice.

If you continue to use the Service after revised Terms take effect, you agree to the revised Terms.

20. Electronic Communications

You agree that we may send you notices, disclosures, and other communications electronically, including through the App, by email, or through your account.

21. Language

Where required by applicable law, including for users in Québec, the Service, consumer-facing disclosures, and legal terms may be made available in French. In the event mandatory local law gives you language rights that cannot be waived, those rights will apply.

22. General

These Terms, together with the Privacy Policy and EULA, form the entire agreement between you and us regarding the Service.

If any provision is held unenforceable, the remaining provisions will remain in effect to the fullest extent permitted by law.

Our failure to enforce any provision is not a waiver.

You may not assign these Terms without our prior written consent. We may assign these Terms as part of a merger, acquisition, reorganization, or sale of assets, or by operation of law.

23. Contact

Crocheh Solutions Inc.
Email: info@crocheh.com